US Startup Saves 65% with Sahaj’s Remote Talent

A fast-growing SaaS start up based in the US, looking to scale without the overhead of local hiring.

⚡ The Challenge

💰 Rising Costs
Local hiring expenses were eroding profitability.
⏱️ Slow Operations
Customer onboarding and account management lacked speed and efficiency.
👨‍👩‍👦 Limited In-House Capacity
The start up couldn’t expand its internal team quickly enough.
🎯 Need for Scalability Without Quality Loss
Operational growth couldn’t come at the expense of customer satisfaction.

🛠 What we did

🔍 Workflow Mapping
Analyzed pain points in customer onboarding, data entry, and account maintenance, and built role-specific workflows.
⚡ Agile Offshore Hiring
Deployed 3 skilled professionals within 10 working days using our talent network.
🔐 Secure & Collaborative Setup
Integrated collaboration tools, secure access systems, and a KPI-driven SLA framework.

📊 Continuous Alignment
Daily stand-ups and weekly performance reports ensured real-time transparency.

🚀 What we did

✅ 65% reduction in operational costs vs. local hiring
⏱️ 40% faster customer onboarding
⭐ Zero compromise on quality — satisfaction ratings remained consistent
🔄 Seamless collaboration with clear communication workflows

🌟 The Impact

The client gained a scalable, high-performing offshore team that delivered cost savings, efficiency, and reliability — fueling faster growth without increasing overhead.